Refunds on Coaching Sessions
When you book a session with Yulia Yaganova, she commits to having enough time available to serve you. That affects how many other coaching clients she can take on. For that reason, we do not offer refunds.
Also, keep in mind that part of the service (pre-call analysis we conduct so you can get the most out of face-to-face time) gets fulfilled before the coaching call itself.
Of course, you can reschedule your sessions, as long as you respectfully give us a 24-hour notice. The link to reschedule your session is included in the appointment confirmation email (View Appointment Details button).
If you are late for your appointment, you lose that time. If you don’t show, you will still be charged in full. In turn, we promise to honor our appointments and be on time as well.